CONSUMER PROTECTION/INFORMATION

 

BETTER BUSINESS BUREAU OF NH, INC.
Phone: 224-1991, 228-3789, 228-3844
25 Hall Street, Concord, NH 03301.

Phone Hours: Monday-Thursday 8:30 am-4 pm, Friday 8:30 am-3 pm
Office Hours: Monday-Thursday 8:30 am-4 pm, Friday 8:30 am-3 pm.

Services provided include: Reliability reports issued to consumers in order that they make better buying decisions. A complaint resolution division handles consumer complaints that cannot be handled between the consumer and the business. Every effort should be made on the part of the consumer before we mediate.Referrals are made to hundreds of agencies in and out of the State andreferrals to 190 other BBB offices are also made when the consumer has a question or complaint regarding a business located in another state. Information is also available on line at:
www.bbbnh.org.


CIVIL LIBERTIES UNION - NH

Phone: 225-3080
18 Low Avenue, Concord, NH 03301
Monday through Friday, 9 am to 1 pm. Office hours by appointment only. Provides representation to individuals whose Constitutional rights have been violated by any branch of government. Legal inquiries must be submitted by mail as there is no attorney on the staff.


CONSUMER CREDIT COUNSELING SERVICE
Phone: 1-800-327-6778; 224-6593
P.O. Box 818, Concord, NH 03302-0818

Monday through Friday, 9 am to 5 pm. Designed to provide professional counseling to families needing guidance in money management/wise use of credit. In acute cases where over extension of indebtedness is major problem the agency will attempt to work out a program of orderly debt payment. We’re available to provide programs to schools, social/civic groups on budgeting, money management & the use of credit at no charge. Contributions are accepted.


CONSUMER PROTECTION & ANTI-TRUST BUREAU
Phone: 271-3641
Office of the Attorney General, 33 Capitol Street, Concord, NH

Monday through Friday, consumer calls 8 am to 5 pm. Agency is responsible for the enforcement of public protection laws regarding patterns of unfair, deceptive or fradulent business practices, including fraud, deception in advertising, misrepresentation of facts, unfair trade practices, anti-trust, unfair methods of competition and sales, and other trade matters. Provides mediation services as appropriate to help resolve consumer-business disputes. Written complaint necessary.


DOVE - DOMESTIC VIOLENCE EMERGENCY PROJECT OF THE NH BAR ASSOCIATION
Phone: 224-6942
HELPLINE: 1-800-852-3388
Fax: 224-2910

Provides emergency referrals for income eligible victims of domestic violence for representation at the final restraining order hearings. Victims may access the program through their local crisis center by calling the 24 hour Helpline.
Fees: none.


FAIR HOUSING PROJECT of New Hampshire
New Hampshire Legal Assistance
1361 Elm Street, Suite 307 Manchester, NH 03101-1323
Phone: 669-4960 or 1-800-921-1115
Fax: 625- 840

New Hampshire Legal Assistance is a state-wide non-profit Law firm that provides civil legal services to low income New Hampshire residents. The Fair Housing Project investigates housing discrimination cases and represents clients whose rights have been violated by discriminatory practices. We recruit and train fair housing testers who assist in investigating potential housing discrimination.


NH LEGAL ASSISTANCE
Phone Toll Free 1-800-334-3135 or 431-741 1
154 High Street, PO Box 778, Portsmouth, NH
Monday thru Friday, 9 am to 5 pm.

Provides legal advice and representation to eligible residents of N.H. who cannot afford to hire an attorney for such problems as subsidized housing matters, child support, domestic violence, food stamps, foreclosures, welfare & unemployment compensation, social security, and problems of the elderly, financial problems, health services & mobile homes. They do not handle criminal cases, private landlordtenant matters, divorce, or those which are fee generating, in which money damages are sought against another person.


US DEPARTMENT OF LABOR, ESA WAGE & HOUR DIVISION
Phone: 666-7716
1750 Elm Street, Suite 111, Manchester, NH 03104
Hours: Monday thru Friday 8 am to 4:30 pm.

Responsible for the enforcement of Federal laws in regard to minimum wage, overtime, and child labor laws, and The Family and Medical Leave Act. They will act on behalf of the complainant and the name will be kept strictly confidential. When applicable, back wages will be paid.